Kenya Airways is offering an internship opportunity for students interested in the aviation and customer service industry, based at its operations around Jomo Kenyatta International Airport, Embakasi. The intern will be attached to the Customer Experience and Ground Operations team, supporting check-in assistance, passenger flow coordination, baggage handling documentation and general customer enquiries under supervision of experienced ground staff. The role also includes assisting with data entry for flight operations records, supporting the preparation of service-quality reports, and observing safety and security procedures applied within airport operations. This attachment provides valuable insight into airline operations, customer relationship management and the logistics that keep flights running on schedule. It is well suited to students pursuing hospitality, aviation management, business administration or logistics who wish to gain practical exposure to Kenya's national carrier. Interns are required to observe strict punctuality, professional grooming and confidentiality standards consistent with airport and aviation security regulations. Successful interns will receive ongoing mentorship from ground operations supervisors, participate in basic safety briefings, and be issued a certificate of completion recognising the skills and competencies gained during the attachment period.