Co-operative Bank of Kenya is offering an internship within its Retail Banking Operations department at its Nairobi CBD offices, for students seeking exposure to day-to-day commercial banking. The intern will support account-opening documentation review, assist with basic customer-service duties under supervision, and help organise records used in daily transaction reconciliation. Other responsibilities include supporting the digitisation of customer files, assisting with compliance checks on KYC documentation, and shadowing relationship officers during routine customer engagements. This attachment offers practical exposure to how a leading, cooperative-movement-founded bank serves individual and SACCO customers across the country, balancing operational efficiency with strong customer relationships. It is well suited to students pursuing banking, finance, business administration or commerce who wish to understand retail banking operations from the ground up. Interns will be paired with an experienced workplace mentor, participate in periodic training sessions on banking operations and customer service standards, and are required to maintain strict confidentiality regarding customer information handled during the placement. On successful completion, interns receive a formal attachment completion certificate recognising the operational competencies gained during their time at Co-operative Bank of Kenya.