Co-operative Bank of Kenya is a major Kenyan commercial bank offering banking, SACCO-linked, credit and digital financial services nationwide. The Customer Service Assistant attachment sits within the Customer Service Department, where the attachee will attend to walk-in customers in the banking hall, assist with account queries, and support front-office service delivery, working alongside experienced staff and gaining hands-on, supervised exposure to how the organization runs on a day-to-day basis. Additional details: Co-operative Bank of Kenya views the Customer Service Assistant position as an opportunity for a student attachee to gain structured, real-world exposure within the Customer Service Department. Over the course of the placement, the attachee will be guided by experienced staff and will attend to walk-in customers in the banking hall, assist with account queries, and support front-office service delivery. The organization expects the attachee to observe workplace professionalism, punctuality, confidentiality and a willingness to learn, and in turn commits to providing supervision, an orientation to relevant systems and procedures, and constructive feedback throughout the attachment period. Attachees who perform well may be considered for short-term casual assignments, be given a strong reference letter for future employment, and, in select cases, be considered ahead of external applicants should a suitable entry-level vacancy arise within the department after the attachment period. Co-operative Bank of Kenya treats every attachment as a genuine two-way relationship — the student contributes real support to the team, while the organization invests in developing the student's practical, workplace-ready skills for their chosen career path. Suggested for: Business/Customer Service students